Get Advice

Get Advice

How to get free, impartial and confidential advice

If you need advice, information or guidance, Haddington CAB is here for you.  All of the advice that we provide is free, confidential and impartial. 

Youth CAB East Lothian

Youth CAB is for young people aged 16-25 to help with relationships (family and peers), budgeting, school, education, employment, substance use and other concerns.  We have a dedicated youth engagement worker for each young person.  Anyone interested can self-refer or schools, guidance or any other professional can make a referral.  Please refer to youthcab@haddingtoncab.org.uk with the young persons name and phone number. 

National Standards Accredited

Haddington CAB is delighted to announce that it has received the Scottish National Standards accreditation from the Scottish Legal Aid Board in Types I, II and III in Housing, Welfare Benefit and Money Debt.

Thank you to all the Management, Staff and Volunteers for their commitment and hard work in achieving this.   

Advice in Person

It’s also easy to get in touch with us, in whichever way suits you best.  We would encourage you to book your appointment ahead of time for the best service. Though we’ll always do our best to accommodate drop-ins. You'll find more information about locations and opening hours on our Visiting Us page.

Opening Hours

Phone Advice: Monday to Friday 9am-4pm

Appointments: Monday to Thursday 10am-3.45pm

Drop In appointments subject to availability

Outreach Advice

North Berwick - Drop In at North Berwick Library every second Wednesday 10am-12noon (call us for next drop in date)

Prestonpans/Port Seton - Prestonpans Community Centre and Pennypit Centre 2-4pm (last Thursday of the month, on alternate months).  Please call us for more information on next drop in date and place. 

 

Phone us

Give us a call to get advice on any issues or problems you’re facing, or to arrange an appointment at the bureau.

We can help with relatively simple issues over the phone, particularly if you’re looking for a quick answer to something straight-forward.

Email us

Send us an email with information about the issue you’re having and what type of advice you would like. Email is a useful way to contact us if you don't need an answer urgently. We’ll aim to get back to you within 2 working days.

Self-help

Visit the Citizens Advice Website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.